Our Values

Our Values
Here's a few members of our Slough Hotlight Store team collecting one of our coveted awards at our annual ceremony in February 2010.

At Krispy Kreme, you'll find a company that thrives on the passion, energy and commitment of its people. Whatever your role, you'll take absolute pride in a job well done, always look to show your initiative and reach for the highest standards.

When you apply, we'll ask you to complete a values questionnaire. Don't worry there are no right or wrong answers. It's all about finding out what sort of person you are, what gets you motivated and where you'd fit in best at Krispy Kreme.

To help you prepare, here's a short taster:

Imagine yourself already working in a Krispy Kreme store. Assess yourself against the scenarios below to see if this could be the perfect place for you...

Scenario One
If you were to receive an Employee of the Month Award in your store, what would be the main reason?
Everybody loves to work when you're on shift. You contribute to the team spirit, you are always motivated, positive and helpful. Your team mates all know that you are very dependable at work; you never turn up late for your shift and you always help to cover extra shifts when things get busy. You are a very genuine person so your colleagues trust you. You are respectful and supportive of your colleagues plus you always keep your promises.

Scenario Two
Your colleague has asked you for feedback on their customer service in preparation for their performance review. Why?
You are always happy to share your knowledge and experience with others freely. Plus, you always notice when someone is doing a good job and take the time to tell them. You have had lots of performance reviews before so you know what to expect and your colleague trusts that you can tell them everything they need to know. Your colleague knows that you are always observing and listening to what goes on at work. They trust that you will be honest and will keep the discussion confidential.

Scenario Three
You have received a Magic Moment award to recognise a fantastic customer compliment. Why?
You have a lot of pride in the brand and this comes across to our guests. In this instance, you talked passionately about our products and shared with them the secret of our delicious coffee whilst making sure every doughnut was the perfect quality. You paid lots of attention in your training and remembered to follow all the instructions when serving the customer. You didn't miss a thing! A guest came into the store with her children and lots of shopping because it starting to rain so you took their drinks and doughnuts over to their table for them and got some balloons and colouring books to entertain the children.

How did you score?

Mostly A's:

You are incredibly passionate about work! You like to work for a brand that excites you and you like to be part of a team that you are proud of. We love to have people in our teams who have lots of energy and a desire to work hard.  The fact that you enjoy sharing this passion with others means you could make a great contribution to one of our teams. Listening is important too and we ask all our team members to be considerate about the needs of our guests and our colleagues.

Mostly B's:

You’re a bit of a perfectionist and certainly very committed. You think that if a job is worth doing it’s worth doing properly! This is a great strength in lots of ways and will ensure that you always put in 110%. However, you also probably enjoy knowing the agreed processes for handling lots of situations. On this basis, Krispy Kreme may not be the perfect environment for you. We aspire to treat all our guests as individuals and cater to their differing needs. This makes everyday and every situation unique and requires lots of flexibility and lots of initiative.

Mostly C's:

Your values are important to you. You pride yourself on being honest, respectful and considerate towards others. You are also a great listener so both customers and colleagues trust and like you. Within our teams we believe it’s important to understand each others needs and work together to achieve great things so you would have a lot to offer. Don’t be too modest though, it’s great to take pride in a job well done!

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Our doughnuts and coffee have been created to complement each other perfectly. We'd like to think the same also goes for Krispy Kreme and the people that work here; and just as our products are perfect companions, so are our employees.
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We're recruiting NOW for a number of management roles for our brand new market in Peterborough soon to open this Autumn.
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